We deliver, place, power and commission the machine on your floor, then run a first batch with your team before we leave.
Hands-on operator training, 2 days on-site — loading, running, quarantine handling, certificate export and daily service.
Coverage beyond the standard term, with length set by your service tier. Machines are built for lockout/tagout service and tool-free front and rear access.
24-hour response, per site, per year.
Four scheduled visits in year one — inspection, cleaning, firmware and calibration checks.
We configure the cart against your existing PXE/DHCP environment and your licensed wipe suite.
Your logo and identity on the records Apex generates — the mobile, VoIP, server, GPU-test and firmware stations.
Site-specific documentation pack mapped to Rev. 2's records expectations, with audit-day support.
Structured export formats and reporting templates for your downstream chain.
Yearly verification that the machine still performs to its shipped specification.
IMEI checks, Activation Lock / FRP screening and carrier unlock for the phone reset carts. Carrier registrations are still in progress, so this one is not available to order yet.
Integration with your environment, and hardening for fully isolated operation where the site requires no network at all.
Quoted with the machine so the number you approve is the number you pay. The UWC-280 fits a standard doorway; larger units are placed as fixed floor installs.
Six steps from signed quote to first batch. The first three apply to every order. The last three — placement, commissioning and training — are included from Enterprise up, and available à la carte at Mid-ITAD.
Machines, tier, freight and any installation travel are quoted together, so the number you approve is the number you pay.
Your configuration is built to order in 30–90 days, designed and assembled in Virginia.
Crated and shipped to your dock. The UWC-280 fits a standard doorway; larger units are placed as fixed floor installs.
We deliver, place and power the machine on your floor.
We commission it on site and run a first batch with your team before we leave. Mid-ITAD orders get remote commissioning support as standard.
Hands-on operator training, 2 days on-site — loading, running, quarantine handling, certificate export and daily service.
Steps 04 to 06 are included from Enterprise up, and available à la carte at Mid-ITAD. See what each tier includes.
Mid-ITAD is equipment plus core support. Enterprise adds installation, training and a priority SLA. Gov/DoD adds the compliance pack, cleared delivery and air-gap configuration. Mid-ITAD buyers can purchase any Enterprise or Gov service à la carte.
For processors running steady volume who need the machine working and the records clean.
For internal decommissioning programs and data centers that answer to an audit function.
For secure sites where the machine never touches a network and delivery itself is controlled.
All nineteen systems can be quoted as a single fleet deployment.